Company: Refers to [Your Company Name], the owner and operator of the online booking platform.
User: Any natural or legal person using the platform for the purpose of booking or managing reservations.
Platform: The website, system, or application owned by the company and used to process bookings.
Service: Includes flight ticket bookings, hotel reservations, and tourism packages offered on the platform.
Usage
The user acknowledges that all information provided is accurate and corrects.
The platform may not be used for any illegal or fraudulent purposes.
B2B entities are responsible for managing and protecting their login credentials, and any transaction made using their account will be considered authorized by them.
Prices and Payment
Prices displayed on the platform are subject to change without prior notice and depend on service availability at the time of booking.
Prices include taxes and government fees unless stated otherwise..
Payments are made through electronic payment methods or prepaid credit, as per the agreement.
Tickets and Reservations
The company is committed to providing the service based on the information received from service providers (airlines, hotels, etc.)..
Bookings are only considered confirmed after receiving the booking confirmation and full payment.
Users are solely responsible for entering correct data (such as passenger names and travel dates), and any errors will result in financial and legal liability.
Cancellation and Refund
The cancellation and refund policies of the respective service providers (airlines or hotels) shall apply.
In the event of a refund, any administrative fees or non-refundable charges will be deducted according to applicable policies.
For B2B bookings, the second party is responsible for handling the end customer in accordance with these policies.
Limitation of Liability
The company is not responsible for any changes, delays, or cancellations made by service providers.
The company shall not be held liable for any direct or indirect losses resulting from the use of the platform.
The platform serves only as an intermediary between the customer and the service provider and does not guarantee the quality or performance of the provided service.
Intellectual Property
All content displayed on the platform (text, images, logos, software) is owned by or licensed to the company and may not be copied or used without prior permission.
Confidentiality and Privacy
The company is committed to protecting personal data in accordance with its Privacy Policy.
No data will be shared with third parties except for the purpose of completing the booking or when required by law.
Amendments
The company reserves the right to amend these terms and conditions at any time. The updated version becomes effective once published on the platform.
Governing Law
These terms are governed by and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia (or the country in which the company operates).
In the event of a dispute, jurisdiction shall be with the courts of [City or Country Name].
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